Contact Eric Emanuel Hoodie
Questions about sizing, shipping, or an existing order? Our team is here to help.
- US-based support
- Typical reply: 24–48h
- Secure checkout
Get in touch
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Email Copied
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Store address 245 Spring St, New York, NY 10013, USA Open in Maps
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Customer Service Hours
Mon–Fri 9:00–18:00 ET, Sat 10:00–16:00 ET
Order & product help
For order updates, include your order number and email used at checkout.
Send us a message
FAQs
When will my order ship?
Orders are usually processed within 1–3 business days. Tracking will be emailed once shipped. See Shipping Information for full details.
How do returns work?
Unworn items with tags may be returned within 14 days of delivery unless marked final sale. Start a return via our Returns Policy page.
Do you offer international shipping?
We currently ship within the United States. For special requests, contact support and we’ll try to help.
What size should I get?
EE hoodies feature a classic fit. If between sizes, consider sizing up for a relaxed look. Send your measurements for tailored advice.
I made a mistake on my order. Can I change it?
Contact us ASAP with your order number. We can edit or cancel orders if they haven’t been processed yet.